PUBLIC SERVICE MANAGEMENT THROUGH CO-PRODUCTION A CASE OF CARING FOR THE ELDERLY BY VOLUNTEERS

The book entitled “Public Service Management through Co-Production : A Case of Caring forthe Elderly by Volunteers” was written as an instructional text for public governance innovation, creative public policy and vision, and public administration theory courses at higher education level and for interested persons with the aim to provide knowledge on public services and volunteerism, which can be applied to the future management of volunteer work. The content of this book revolves around the management of public services in Thailand and foreign countries, which has continuously transformed based on the New Public Governance or New Public Service approach. This book will provide a clearer picture of the Thai public service management that gives more importance to public-private- civil partnerships, where volunteers serve as a “co-producer” and operational mechanism. The knowledge and understanding of the characters, motivations, and co-production of volunteers, especially those providing care for the elderly, will enable the Thai government to cope with aging population issues and manage a volunteer workforce in a moreeffective way.