DESIGNING CUSTOMER SERVICE PROCESSES

BEHAVIORAL CORPORATE FINANCE: CONCEPTS AND CASES FOR TEACHING BEHAVIORAL FINANCE DECISIONS... (ISE)

ผู้แต่ง : SHEFRIN,

ORGANIZATIONAL BEHAVIOR AND MANAGEMENT (ISE)

ผู้แต่ง : IVANCEVICH, J.M.

STRATEGIC MANAGEMENT: CREATING COMPETITIVE ADVANTAGES

ผู้แต่ง : GREGORY G. DESS et al.

MANAGING HUMAN RESOURCES: PRODUCTIVITY, QUALITY OF WORK LIFE, PROFITS

ผู้แต่ง : WAYNE F. CASCIO