DESIGNING CUSTOMER SERVICE PROCESSES

ADVOCATE MARKETING: STRATEGIES FOR BUILDING BUZZ, LEVERAGING CUSTOMER SATISFACTION, AND... (HC)

ผู้แต่ง : BARBARA THOMAS

RETAIL MARKETING MANAGEMENT: PRINCIPLES AND PRACTICE

ผู้แต่ง : HELEN GOWOREK et al.

ENTREPRENEURSHIP: THE ART, SCIENCE, AND PROCESS FOR SUCCESS

ผู้แต่ง : CHARLES E. BAMFORD et al.

CORPORATE FINANCE

ผู้แต่ง : STEPHEN A. ROSS et al.